“One of my first questions to Shell was, “how the heck will this work? You can’t see if I’m BS-ing you!” Shell said that the phone could be less distracting than in person, and actually help me to focus. So I gave it a go. I want to reassure you, this DOES work. And believe me, she CAN tell when you are BS-ing. The convenience of simply finding a private place to talk, not having to drive to a session, find parking, even coach long-distance… priceless. I’m so impressed. The work we do feels just right. Thank you Shell, for the innovative practice.” —Barb Greiner